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Website usage policy

Privacy Notice
Site privacy policy

Date of last update: September 2024

Scope of this notice
Please read this Privacy Notice (“Notice”) carefully to understand our policies and practices regarding the handling of your Personal Data. This Notice applies to individuals ("You", "users") who interact with "FOOD PROFESSIONAL GROUP" LLC and its related parties when using the https://paninigrill.ua/ website. This Notice explains how your Personal Data is collected, used and shared by FOOD PROFESSIONAL GROUP LLC and its affiliates ("Us"), and how you can access or update your Personal Data.
This Notice covers our Personal Data collection activities both online and offline, including through our websites, social networks, and when establishing a business relationship with you. Please note that we may collect Personal Data from different sources (website, face-to-face events) and on different devices.
By using the site https://paninigrill.ua/, the site user confirms that he has read and agrees to the terms of the site's privacy policy, including for the purpose of processing personal data specified in this policy, with the rights granted to subjects of personal data in accordance with Art. 8 of the Law of Ukraine "On the Protection of Personal Data", and also gives his consent to the collection, use and processing of his personal data by "FOOD PROFESSIONAL GROUP" LLC (hereinafter - and/or "FOOD PROFESSIONAL GROUP" LLC), and/or "administration site").
If the Personal Data provided by you is insufficient (We will notify you of such cases), we may not be able to provide you with our goods and/or services and establish business relations with you. This Notice may change from time to time.
Personal data of site users is collected and processed by the site administration in order to provide high-quality advertising and information services regarding the activities of "FOOD PROFESSIONAL GROUP" LLC to site users. Personal data of the user in accordance with the requirements of the Law of Ukraine "On the Protection of Personal Data" are information about the user by which he can be identified, namely: last name, first name, patronymic, login, phone number and e-mail address of the user, etc. Personal data is provided by the user voluntarily and knowingly while using the website https://paninigrill.ua/. By providing his personal data, the user gives his consent to their collection, processing and storage by the site administration.
The user consents to the transfer of personal data in accordance with Google's rules regarding personalized advertising https://support.google.com/adspolicy/answer/6008942?hl=uk&sjid=5380259171091630422-EU or Google's rules regarding the consent of EU users https:// www.google.com/about/company/user-consent-policy/.

Sources of Personal Data
This Notice applies to Personal Data that We collect from or about You, using the methods described below, from the following sources:
Websites. Our websites (“Websites”).
Email, text and other electronic messages. Processing of electronic correspondence between You and Us.
Registration forms. Print, digital or other similar registration forms that We collect through, for example, e-mail, in-store promotions, contests and other promotions, events or during compliance checks.
Advertising events. Processing our advertisements (for example, if you interact in any way with one of Our advertisements on a third-party website, We may receive information about that interaction).
Data from other sources. Third-party social networks (e.g. Facebook, Google), marketing research (unless provided on an anonymous basis), third-party data aggregators, public sources, and data obtained from acquisitions of other companies.

Personal data we collect about you and how we collect it
Depending on how you interact with Us (online, offline, by phone, etc.), We collect different types of information from you, as described below.
Personal contact information. This clause includes any information you give us that allows us to contact you, such as your name, postal address, email address, social media information or telephone number.
Account login information. Any information required to provide access to your profile. For example, a login / email address, a nickname, an encrypted password and / or a secret question and answer.
Demographic information and interests. Any information describing your demographic or behavioral characteristics. For example, date of birth, age or age range, gender, geographic location (eg postcode / PO box), favorite products, hobbies and interests, and household or lifestyle information.
Information from a computer / mobile phone device. Any information about the computer system or other technological device you use to access one of our websites, such as the Internet Protocol (IP) address used to connect the computer or device to the Internet, such as operating system and web browser type or version.
Market research and consumer feedback. Any information you voluntarily share with Us about your experience using Our products and services.
Third-party information from social networks. Any information that you publicly share on third-party social networks or information that is part of your profile on an independent social network (for example, Facebook) and which you give permission to such social network to share. For example, your basic account information (name, email address, gender, birthday, city of residence, profile picture, user ID, friend list, etc.), and any other additional information or activity that is shared You give permission to such social network.
Confidential Personal Data. This item may include Personal Data identifying your racial or ethnic origin, political views, religious or philosophical beliefs; membership in trade unions; genetic data, biometric data, processed exclusively for the identification of a person; health-related data; data about a person's sex life or sexual orientation. We do not seek to collect or otherwise process sensitive Personal Data in the normal course of our business. If for any reason it becomes necessary to process your confidential Personal Data, such processing will be possible only with your prior express consent to such processing, which is voluntary. If we process your sensitive Personal Data for other purposes, such processing will only be possible on the following legal grounds: (i) crime detection and prevention (including fraud prevention); and (ii) compliance with applicable law.
Other information provided by you during our procedure of agreement and establishment of legal relations.

Cookies/similar technologies, log files
Please read our cookie information to learn how you can manage your cookie settings and for detailed information about the cookies We use and the purposes for which We use them.
Log files. We may collect information in the form of log files (log files) that record activity on websites and allow us to collect statistical data about your usual web activity. These records are generated automatically and help us correct errors, improve performance and maintain the security of our Websites.
The website https://paninigrill.ua/ uses cookies, which are text files that are placed on your device for data storage and that can be read by the web server in the domain that placed them. The use of cookies is necessary to ensure the possibility of your authorization on the website https://paninigrill.ua/, analysis of website performance, tracking of user activity on the website, collection of traffic data, etc.

Processing of Your Personal Data
We process your Personal Data for various purposes, most of which are listed below:
- carrying out compliance procedures and the process of due diligence of a potential counterparty;
- fulfillment of our contractual obligations to you;
- customer service, including answering your requests;
- for security reasons, to provide You with the opportunity to visit Our premises, if necessary;
- in order to implement employment relations;
- other general business purposes, such as conducting internal or market research and measuring the effectiveness of advertising campaigns, etc.

Disclosure of personal data
We may disclose your Personal Data to the following third parties:
Service providers. These are external companies whose services We use to conduct business (for example, to process payments, detect fraud and verify counterparties, maintain a website, conduct external audits, market research, conduct support services, conduct promotions, develop web sites, data analysis, accounting, etc.). Service providers and their individual employees are given access and the ability to use Personal Data on Our behalf only to perform specific tasks that they were required to perform based on Our instructions, and they are required to maintain the confidentiality and security of Your Personal Data.
Credit agencies/credit bureaus. To the extent permitted by applicable law, statistical reporting agencies and credit bureaus are external counterparties that We may use to check Your creditworthiness (in particular, to work with subscriptions) or to collect debts.
Third parties are recipients who may receive Personal Data through a merger or acquisition. We may disclose your Personal Data to third parties for legal reasons or in the context of a merger or acquisition with other companies.

Storage of personal data
We take all reasonable steps to ensure that your Personal Data is processed for the minimum period necessary for the purposes set out in this Privacy Notice. The criteria for determining the period of storage of your Personal Data are:
(a) We will keep copies of your Personal Data in a form that allows you to be identified only until:
(i) As long as We maintain ongoing contact with You (for example, if You are included in Our mailing list and have not unsubscribed);
(ii) As long as your Personal Data is necessary for the purposes set out in this Privacy Notice and we have a valid legal basis for doing so, and
(b) During: (i) any applicable statute of limitations (that is, any period during which a person may bring a claim against Us), and (ii) an additional 2 months after the expiration of the applicable statute of limitations (so that We have the ability to identify a person who can file a claim at the end of the relevant period), and
(c) In addition, in the event of any complaint, claim or claim, we may continue to process your Personal Data for such additional time as is necessary in connection with such complaint, claim or claim, and (d) for additional time that may be required by applicable law.
During the periods specified in b (i) and b (ii) above, we will limit the processing of your Personal Data to the storage of such data, except where the data must be reviewed as a result of such complaints, suits or claims or in accordance with applicable law.

Storage and/or transfer of your personal data
We use appropriate measures (described below) to maintain the confidentiality and security of your Personal Data. However, please note that these measures do not apply to information that you post at your own discretion, such as on independent social networks.
People who can access your Personal Data. Your Personal Data will be processed only by those Our authorized employees or representatives who need such Personal Data, taking into account the specific purposes for which such data were collected (for example, our employees responsible for the protection of consumer rights will have access to information about You as a consumer).
Measures used in working conditions. We store your Personal Data under such operating conditions that provide adequate security measures to prevent unauthorized access. We adhere to reasonable standards for the protection of Personal Data. Transmission of information over the Internet is unfortunately not completely secure and although We do our best to protect Your Personal Data, We cannot guarantee its security during transmission through our websites / applications.
Transfer of Your Personal Data. The storage and processing of your Personal Data as described above may require that your Personal Data be transferred or stored at a destination outside the host country (for example, to the EU). We may also transfer your Personal Data to countries outside the EU, including countries that have different data protection standards than those in the EU or Ukraine. In such a case, we guarantee that (i) agreements between Us and recipients of Your Personal Data will contain provisions that protect Your Personal Data at the same level as in the EU and Ukraine.

Your rights
Access to Personal Data. You have the right to access, review and request a physical or electronic copy of information about you. You also have the right to request information about the source of your Personal Data.

Changes to our message
If we change the way we process your Personal Data, we will update this notice. We reserve the right to make changes to Our Personal Data processing practices and this Notice at any time. Please check this Website from time to time for any updates or changes to our Notice.

Protection of information
Despite the measures taken by the site administration to protect information, "FOOD PROFESSIONAL GROUP" LLC does not guarantee users absolute security and the absence of errors in the operation of the site. "FOOD PROFESSIONAL GROUP" LLC is not responsible for the functioning of servers, the activities of third parties who provide users with Internet access services, the work of third parties, due to whose fault access to the site may be limited or completely absent, for the possible leakage of information due to the fault third parties, as well as for disclosure by the user of his personal data on his own, including site user authorization data.
"FOOD PROFESSIONAL GROUP" LLC is the owner of the site and all information and materials (including without limitation any content) posted on the site. Such information and materials are protected by copyright laws, trademark rights, patents and (or) other rights regarding intellectual property objects in accordance with the legislation of Ukraine. Unless otherwise authorized in advance by "FOOD PROFESSIONAL GROUP" LLC, the user undertakes not to reproduce, modify, rent, sell, distribute or create derivative works based on all or any part of the site or based on any information or materials (including without limitation any content) posted on the site.
"FOOD PROFESSIONAL GROUP" LLC is the owner/right holder of the trade names and trademarks posted on the website, including trademark – Panini Grill.
None of the provisions of this policy and any materials posted on the site should be construed as granting a license or right to use any trade names, marks for goods and services without the prior written consent of their owner/right holder.
By visiting the site's pages and/or creating a user account on the site, the user automatically accepts the terms of the site's privacy policy and agrees to abide by them. The activities of the site administration are carried out in accordance with the legislation of Ukraine. Any claims and disputes, official appeals will be considered in accordance with the legislation of Ukraine.
The site administration is not responsible for any direct or indirect damages (including lost profit) that the user and/or third party may incur as a result of using the site.
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